Gaming on eb77 should always be fun — never stressful. This page explains the tools, limits and support options available to every player in Bangladesh who wants to stay in control of their gaming activity.
eb77 is committed to responsible gaming. We believe that online gaming should be a form of entertainment — not a way to solve financial problems or escape stress. Every eb77 player has access to free tools that help them set limits, take breaks and stay in control. If you ever feel that gaming is becoming a problem, please use these tools or contact our support team immediately.
Responsible gaming means playing within your means, for enjoyment, with full awareness of the risks involved. At eb77, we take this seriously — not just because it is the right thing to do, but because we genuinely want every player in Bangladesh to have a positive experience on our platform.
Online gaming carries a real risk of harm for a small number of players. Problem gambling can affect your finances, your relationships and your mental wellbeing. eb77 has built a set of practical tools directly into the platform to help you manage your gaming before it becomes a problem — not after.
Responsible gaming at eb77 is not just a policy document. It is a set of real features you can activate from your account settings right now. Deposit limits, session reminders, self-exclusion and reality checks are all available to every registered player, at no cost, at any time.
We also train our customer support team to recognise signs of problem gambling and to respond with care and without judgment. If you reach out to eb77 support about a gaming concern, you will be treated with respect and given practical help — not a sales pitch.
Every eb77 player has access to the following responsible gaming tools. You can activate or adjust these tools from your account settings at any time. Some tools take effect immediately; others have a cooling-off period to prevent impulsive changes.
| Tool | What It Does | Takes Effect |
|---|---|---|
| Deposit Limit | Sets a maximum deposit amount per day, week or month | Immediately on activation |
| Session Reminder | Sends a notification after a set period of continuous play | Immediately on activation |
| Reality Check | Displays a pop-up showing your session time and net activity | Immediately on activation |
| Cool-Off Period | Temporarily restricts access to your account for 24 hours or 7 days | Immediately; cannot be reversed early |
| Self-Exclusion | Blocks access to your account for 30 days, 90 days or permanently | Within 24 hours of request |
| Loss Limit | Sets a maximum net loss amount per day, week or month | Immediately on activation |
Deposit limits and loss limits can be decreased at any time and the new lower limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of a gaming session.
Setting responsible gaming limits on eb77 takes less than two minutes. Here is how to do it:
Go to eb77.one and sign in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools are listed here.
Select the tool you want to activate — for example, a daily deposit limit — and enter your preferred value. Confirm your selection.
eb77 will send a confirmation to your registered mobile number. Your limit is now active. You can review or adjust it at any time from the same settings page.
If you have difficulty setting limits through the platform, contact eb77 support via live chat or email at [email protected] and our team will set the limit on your behalf within one hour.
Most people who play on eb77 do so without any issues. But for some players, gaming can start to feel less like entertainment and more like a compulsion. Recognising the early signs is the first step toward getting back in control.
Ask yourself honestly whether any of the following apply to you right now:
If two or more of the above apply to you, please take action now. Use the self-exclusion tool in your account settings, or contact eb77 support at [email protected]. You can also take a break using the cool-off feature — it takes effect immediately and cannot be reversed early.
Self-exclusion is the strongest responsible gaming tool available on eb77. When you self-exclude, your account is blocked and you will not be able to log in, deposit or play for the duration of your chosen exclusion period.
eb77 offers the following self-exclusion options:
During a self-exclusion period, eb77 will not send you any promotional communications. If you attempt to create a new account during an active self-exclusion period, eb77 will close the new account and return any deposited funds.
To request self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact eb77 support directly at [email protected] with the subject line "Self-Exclusion Request". Your exclusion will be activated within 24 hours of your request.
eb77 is strictly for players aged 18 and above. We verify the age of every player before processing their first withdrawal, and we reserve the right to request age verification at any point during a player's time on the platform.
If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to gaming websites. eb77 also recommends that you never share your account login details with anyone, including family members.
If you suspect that a minor has accessed eb77 using your account or their own, please contact eb77 support immediately at [email protected]. We will investigate and take action within 24 hours. Any account found to belong to a person under 18 will be closed immediately and any funds returned.
Responsible gaming is not an afterthought at eb77 — it is built into how we operate. Here is what eb77 commits to as a platform:
If you feel that eb77 has not lived up to any of these commitments, please contact us at [email protected]. We take all responsible gaming feedback seriously and will respond within 48 hours.
Every one of these tools is free, available 24/7 and takes effect without any delay. Your safety is not optional — it is part of the platform.
Set a daily, weekly or monthly cap on how much you can deposit into your eb77 account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately.
Choose how long you want to play in a single session — 30 minutes, 1 hour or longer. When your time is up, eb77 sends a clear notification reminding you to take a break. You decide what happens next.
At intervals you choose, eb77 displays a summary of your current session — how long you have been playing and your net result. It is a simple, honest snapshot that helps you make informed decisions about continuing.
Set a maximum net loss for any given day, week or month. When you reach your loss limit, eb77 automatically stops accepting bets for the rest of that period. This is one of the most effective tools for preventing chasing behaviour.
Need a short break? Activate a 24-hour or 7-day cool-off period from your account settings. Your account is locked immediately and cannot be reopened early — giving you genuine breathing room when you need it most.
For players who need a longer break, eb77 offers 30-day, 90-day and permanent self-exclusion. Your account is fully blocked, no promotional messages are sent and your remaining balance is returned to you in full.
Take 60 seconds to honestly answer these five questions. If your answers concern you, use the tools above or contact eb77 support.
Do you play eb77 for fun, or do you feel like you have to play?
Are you playing with money you can afford to lose, or money set aside for bills, food or family?
When you lose, do you stop — or do you keep playing to try to win it back?
Would you feel comfortable telling your family exactly how much time and money you spend on eb77?
If you decided to stop playing today, would you be able to do so without feeling anxious or upset?
If any of these questions made you pause, that is worth paying attention to. You do not need to be in crisis to use eb77's responsible gaming tools. Setting a deposit limit or taking a short break is a sign of good judgment — not weakness. Contact us at [email protected] if you want to talk it through.